:: Secretarial Jobs Training


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The aim of this training is to enhance the skills of IDPs of Malakand Division for the rehabilitation phase. The conflict affected youth falling into the age group of 20 – 45 will be trained as:  

  • Front desk in charge/telephone operator,

  • Personal Assistant and

  • Program Assistant

By the end of this exercise, the participants will be equipped with the right set of skills required for doing secretarial jobs in public and private sector organizations within and outside the country. 

All three categories will have some common responsibilities apart from the specific job requirements which are different according to the needs and requirements of different organizations. 

  • The course will revolve around the following objectives that define some common set of roles and responsibilities:

  • Understanding on the protocols of internal and external communication (i.e communication within and outside the organization)

  • Compliance with the organization’s policies and procedures

  • Sensitization on the organization’s interests and safeguards at all times while executing the assigned tasks

  • Understanding on the protocols of soft and hard filling according to the requirement of the organization

  • Ability to arrange some core functions of assistance like meetings and its minutes, travel arrangements, maintenance of incoming and outgoing postal mails

  • Initiative to extend full support to respective department/ organization for smooth and efficient working.


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